Helperoo is a free email support system made especially for small no nonsense businesses that has just launched today. No extra features, no confusing interface, and forget about that 500 page manual needed to get started; everything a small business needs for email support is here.

Helperoo was started as a way for companies to handle simple email support without sifting through other feature rich applications that take time to learn. They stripped out all of the features that would never normally get used by smaller companies and built their simple core system. The Helperoo support system does not require any special installations or maintenance, and they look after everything by storing all information on top grade web servers. Helperoo claims that your data will be secure by using leading encryption and backup services. The system works by accepting your forwarded standard company support emails, which are then protected by industry leading spam and virus protection, to your account on Helperoo. From your Helperoo account you can then reply to, forward, close, open, hold, or create new support issues. No dedicated applications necessary, to use the support system application all you need is a browser, so you can stay in touch with issues wherever you may be.

There are two plans offered. A free 200 email per month plan that is ad supported, and a pro unlimited email plan for $12 per month.

And Yes, this is a Canadian web application.

Check out some Helperoo interface screenshots.

Ars Technica is reporting that versioning support will be implemented in Vista at the file system level, allowing users who have System Protection (enabled by default) running to simply right-click a file to access a "Previous Versions" menu (now I know why Vista's hard drive requirements are so steep). Previous Versions will also monitor backups made of files with Vista-aware backup applications, so it will only show versions of the file made after the last backup.

As usual, there could easily be privacy and security concerns among the corporate IT crowd, as Previous Versions can make copies and track versions of files on network drives as well. As icing on the cake, the term 'deleted file' might also become a thing of the past, as Previous Versions can restore files even after being removed from the recycle bin.

Check out Ars Technica's full writeup of everything Previous Versions will have to offer.