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Filed under: Internet, Web services, web 2.0

SiteMeter gets a facelift - and a few other nips and tucks too

SiteMeter
Web analytics company SiteMeter has rolled out a major update to its free and premium web stats tracking service. The new version of SiteMeter is full of new charts and graphs that let you see how a web site is performing at a glance. The update is also supposed to do a better job of accurately tracking unique visits and page views.

One of the biggest changes for web publishers is that you no longer need a separate login for each web page you maintain. You can bring all of your accounts together under a single username and password. You can also decide whether to offer visitors full, partial, or no access to your statistics.

Some reports appear to have been retired, like the traffic prediction report. But others have been added or expanded. For example, you can now see how your site stacks up against other web sites in a given category using SiteMeter. And while users used to be able to see visits and page views by day, week, month, or year, you can now select a custom time period to view.

Overall, the new SiteMeter looks a lot prettier and offers you many new ways to analyze web site traffic. Will that be enough to convince people to choose SiteMeter over other free services like Google Analytics? It doesn't really matter. There's nothing preventing you from using both services simultaneously. Many web publishers do.

Update: In response to the overwhelmingly negative reception this redesign has received, Sitemeter is rolling back its service to the old version. No word on how much time and money they've spent on the "upgrade." While the new service certainly offers more features than the old version, reports take longer to load, they're not as simple to read as the old versions, and most importantly, a large number of Sitemeter users had complaints.

Filed under: Internet, Troubleshooting

Sitemeter bug takes down thousands of web sites (for Internet Explorer users)

Sitemeter crash
Thousands of web sites are currently inaccessible to Internet Explorer 5.5, 6, and 7 users thanks to a new Sitemeter bug. Sitemeter is a free web analytics service used by many popular blogs and web sites including Lifehacker, Gizmodo, and Consumerist. They all appear to be affected as of this morning. It's worth noting that the bug only affects Internet Explorer users. The web sites load just fine in Firefox, Safari, and Opera.

It's likely that the bug is due to tracking code changes Sitemeter has been rolling out. Visitors to web sites using the code who are using IE will see the page start to load, and then get an error message. When you click OK to make the error message go away, the entire site goes with it. Nice.

If your site has been affected it looks like you have two options. You can either remove the code altogether until Sitemeter gets its act together, or you can try modifying your code by using the plain HTML version instead of the Javascript version. If you take the latter route, your counter won't show up thanks to another bug, but at least it will continue tracking visits to your site.

Thanks Darren Paul!

Update: It looks like the bug has been fixed.

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