Filed under: Business, Internet, Web services
Live customer service going the way of the dodo bird
Back in the day (meaning, only about five years ago), when you needed the customer service department of a company to solve a problem, you simply picked up the phone and talked to a real, live person. That soon gave way to working your way through phone trees more complicated than the schematics of the International Space Station. Gradually, we found ourselves shouting, ""Return a package....reeeee-turn a paaaaack-age!" to disembodied robotic voices that ask why we're calling.Sick of the process? We are too, so the idea that Wal-Mart would do away with all that filled us with child-like glee. Until we realized what they had in mind.
With Halloween fast approaching, it's a great time to get in some practice defending your territory against zombies. In Graveyard Shift, you take aim at zombies and other creepy-crawlies, blasting them into splatters of cartoony green guts. It's a casual first-person shooter, and it's very easy to get the hang of - use the mouse to aim, click to fire. Graveyard Shift has at least 15 levels, and it might even have some secret stages I haven't unlocked yet.
They key to getting good at Graveyard Shift is learning to use ...
