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Filed under: Microsoft, Mobile

Microsoft's Bing 411 offers phone numbers, directions over the phone

Bing 411You probably heard that Microsoft launched a new search engine called Bing today. What you might have missed is the fact that the company also launched Bing 411, a free service which is a direct competitor to Google's GOOG 411.

Here's how it works. You dial 1-800-Bing 411 (1-800-246-4411) from any phone and tell the friendly computer voice what city and state you're looking for information in. Then give it a name and Bing 411 will attempt to locate an address and phone number. You can have the service connect you, give you the phone number, or give you directions over the phone or via text message.

The service works pretty well. I was able to get driving directions from my home in Philadelphia, Pennsylvania to Microsoft's corporate campus in Redmond, Washington. Surprisingly, it only takes 28 steps, but Bing 411 helpfully told me it would take two days to drive all 2700 miles.

You can also use Bing 411 to get traffic reports, find movie showtimes, or listen to weather forecasts. Weather, traffic, and directions are only available in the US.

I did somehow manage to cause a glitch in the Bing at one point. The digital voice went into a little feedback loop and said the same words three or four times before correcting itself. But for a product that just launched today, I was pretty impressed with Bing 411.

[via TechCrunch]

Filed under: Productivity, Google, Search

Goog-411 now provides intersection info


Goog-411 isn't the most glamorous of Google's services, but the ability to call and get Google's directory service for free is indispensable if you don't have a phone with a browser. The service seems to be getting better all the time, and the latest feature will tell you the cross streets of the business you're looking for. That's a useful service in areas where building numbers are scarce, or all the roads have names instead of numbers.

To use this new feature, do a Goog-411 search like normal, giving your city or ZIP and saying your search terms. When the list of business comes up, and you choose one, say "details." It's not exactly a revolution, but it's the kind of basic, useful feature you'd assume Goog-411 would have had since the beginning.

[via TechCrunch]

Filed under: Internet, Web services, Microsoft

Microsoft updates Live Search maps, announces Live Search 411


The other day Goog 411 graduated from Google Labs. So while Gmail is still in beta, the much younger service that lets you get phone numbers and directions on your phone is 100% officially launched. So what does Microsoft do? They announce Live Search 411.

Right now if you dial 1-800-CALL-411 you get a "coming soon" message. But if history teaches us anything, when Live Search 411 launches it will work almost exactly the same way as Goog 411.

Microsoft is also announcing/confirming a small boatload (perhaps a kayak or a canoe) of new features for the desktop versions of Live Search:
  • Improved driving directions with dynamic rerouting based on traffic, and landmark clues to let you know if you've gone too far
  • Improved 3D imagery coverage. Now Live Search Maps has bird's-eye 3D imagery for 80 percent of the US.
  • User generated content is incorporated into Live Search local results
  • Virtual Earth updates including multipoint trip routing, enhanced geocoding, and map control support for Safari 2.0
  • An updated version of Live Search for Windows Mobile 5.0/6 will be available today with support for voice input and GPS
  • Live Search for Blackberry beta
Honestly, at this point we have no idea whether we prefer Microsoft or Google's mapping service. Maybe we'll just start using Mapquest again. No, we probably won't.

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