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email-apnea posts

Filed under: Features, E-mail, Office

Attention fragmentation and computing health risks - Emailers Anonymous

Computing fatiguePreviously in this series we discussed the user interface advancement of collapsing emails in the same thread together, and how that can help to deal with a high volume of incoming email. It's worth asking whether this is really a solution unto itself, or if it is maybe just a way to cope with a bigger problem, that of attention fragmentation.

Have you ever found yourself having multiple conversations with the same person (or group of people) at the same time? Most often this will happen in email; you find yourself quickly writing a reply to one thread, and as you send your reply you notice a new update to a different thread from the same correspondent. It also sometimes happens in instant messaging programs, or even social networking sites - and often all of these at the same time. Is this truly more efficient than speaking to people either face-to-face or over the phone? Is it even healthy?

The topic of email as it relates to health is top-of-mind this week, due to a very in-depth article published at the Huffington Post by Linda Stone, titled Just Breathe: Building the Case for Email Apnea, which was highlighted by Robert Scoble. Linda Stone, if you're not familiar with her name, has been an executive at both Apple and Microsoft, and was the person that coined the term "continuous partial attention". Continuous partial attention refers to the way in which we attempt to multi-task, but really end up only giving a fraction of our attention to any one task, project, or conversation. Linda argues that we end up accomplishing less, damaging relationships, and generally accomplishing the opposite of what we intended when we practice continuous partial attention.

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