Today, Skype sent out an e-mail to customers who have signed up for services like Skype Pro, Skype Unlimited, SkypeIn or Skype Voicemail. In a nutshells, since these customers are paying on a subscription basis, the closest Skype can give to a cash incentive is a contract extension. So the company is giving all its paying customers an extra 7 days on their contract.
On the one hand, 7 days free for a 2 day outage seems like a good deal. But reliability? Priceless.
It's not clear whether Skype is offering any cash apologies to customers who sign up for SkypeOut credit but don't have a long term calling plan. You can read the entire e-mail after the jump.
