Download the new Switched app for your iPhone

Skip to Content

Engadget for the iPhone: download the app now
AOL Tech

Filed under: OS Updates, Social Software

Microsoft's new Twitter account offers quick, brief Windows 7 tech support

@MicrosoftHelps
Windows 7 wasn't the only thing Microsoft launched last week. The company also introduced a new Twitter account, called @MicrosoftHelps, that offers customer support for Windows 7 users.

Basically, if you have a problem with Windows 7, a question about features, driver support or pretty much anything else, you can just direct it at @MicrosoftHelps, and it looks like there's actually a decent chance of getting a response. Of course, you could also try contacting Microsoft Support via email or phone. But I have to admit, I kind of like the idea of forcing tech support people to provide answers in 140 characters or less... even if a fair number of the messages posted in the company's Twitter feed include links to other web pages.

Oh yeah, and since there's no good way to charge for tech support over Twitter at this point, @MicrosoftHelps is available as a free public service for now.

[via MakeUseOf]
jobs & resumes
Mac Support Technician

Kerdan - Cambridge, MA (2 weeks ago)

See More Relevant Jobs ›

Featured Time Waster

Level Up! A platform-hopping RPG Time-Waster

I don't know if this is a labor of love or merely the brainchild of four very gifted games designers, but Level Up is a really weird mash-up of gaming elements that you have probably never seen in a Flash game before. Let's start with the premise itself: Groundhog Day meets Memento. The game experience revolves around 'days': you explore the world and the clock slowly ticks towards the evening. You bounce around picking up gems and talking to the denizens of 'Level Upland'. Eventually you feel tired and head back to ...

View more Time Wasters


Follow us on Twitter!

More Tech Coverage

Joystiq

TUAW

DailyFinance

Autoblog

Urlesque

Engadget

WoW

Switched.com

FanHouse