Filed under: Utilities, Windows, Microsoft, Ask DLS, Troubleshooting, Windows x64
Ask DLS: Is Microsoft's FixIt gadget useful or not?
by Lee Mathews Apr 20th 2009 at 4:00PM
I'd like to think Microsoft's new FixIt gadget is a good idea, but I'm just not sure yet. Here's why I'm having trouble reaching a decision one way or the other.First, it's difficult for me to imagine a home user wanting this on their sidebar. If you're having so many problems with Vista that you need FixIt always at the ready, you'd probably just dump it and roll back to XP anyway.
Also, FixIt solutions are pretty easy to find on the website. That's probably a more logical way to fix things once in a while than taking up space and resources (albeit limited) with another gadget on the sidebar.
What about In a work environment? Sure, it'd be nice if this helped prevent a few support phone calls, but does that ever happen? All of my users are still going to call and do their best to get me to fix the issue for them.
I guess I'd at least have instant access to a few common repairs, but the problems I'm fixing usually aren't issues FixIt can assist with. Also, none of my machines are Vista - they're all XP Pro, so I can't install a gadget anyway.
So when would the gadget be useful? I honestly don't know. Maybe you guys can clear that up for me in the comments!
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Reader Comments (Page 1 of 1)
Richard said 10:11PM on 4-20-2009
Any assistance for the average user who is struggling at 2.00am to fix something should be welcomed and if supported could be developed even further.
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Tatsuyame said 11:05PM on 4-20-2009
I think the fixit button on the help pages online is more useful, since it's for a specific problem, along with the manual solution. But if you have a lot of computer trouble that fixit solves, then I guess this is useful.
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