We recently reported on Netflix' decision to get rid of their profile feature, a decision that was not at all popular with customers. Here at Download Squad, we got several comments bemoaning the company's poor judgment and threatening to cancel their subscriptions to the service. Apparently, our readers were not alone. Thanks to pressure from calls, emails and petitions, Netflix has realize their error of their ways and agreed to keep profiles.

Today, Netflix users received this email:

"You spoke and we listened. We are keeping Profiles. Thank you for all the calls and emails telling us how important Profiles are.

We are sorry for any inconvenience we may have caused. We hope the next time you hear from us we will delight, and not disappoint you.

-Your friends at Netflix"

This is completely brilliant on the part of Netflix. They're going to get more goodwill from listening to users and keeping profiles than they ever lost by theatening to take them away. For users, nothing has changed, but the public perception of Netflix is bound to go up, now.