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Filed under: Windows, Commercial

Complain and you shall receive: Sony drops $50 anti-crapware fee

Sony Fresh ReStart
Earlier today we reported that Sony was going to charge customers $50 to remove crapware like trial software, anti-virus applications, and other software that you probably didn't want anyway from its TZ2000 line of laptop computers. While it might sound funny that you're expected to pay money to receive less software, there's a pretty simple explanation: Software companies pay computer makers to add a bunch of junk you never asked for to your PC. So Sony wanted to offer a bloat-free option, but planned to make up the lost revenue by charging consumers.

But a funny thing happened today. A ton of tech sites started reporting on the move, and for the most part, bloggers, readers, and commentors didn't have pleasant things to say. And now Wired reports that Sony has changed its plans and will offer the "Fresh Start" option to TZ2000 customers free of charge.

Now, don't get too excited about this. Customers will still need to upgrade from Windows Vista Home Premium to Windows Vista Business to qualify for Fresh Start, which means you'll still have to pay an extra $100 (although you will get some additional Windows Vista features). And the TZ2000 line of computers don't exactly come cheap. The laptop computers start at $1900. We don't expect to see a budget line with a free "Fresh Start" option offered anytime soon.
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