Filed under: Video, Windows, Macintosh, Google
Google to offer full refunds on Video purchases
by Nik Fletcher Aug 21st 2007 at 10:40AM
Google recently caused something of a commotion with their announcement that Google Video would be shutting down, and that videos would no longer be playable. In return, Google was offering Google Checkout coupons, which many people were (quite understandably) displeased with.Thankfully, Google appears to have listened to peoples concerns, and has had a change of heart with their policy. According to the Official Google Blog, Google Video customers will receive a full refund via their credit card (once you've confirmed or updated your credit card details), any existing Google Checkout coupons can be kept as a way of saying "sorry [Google] goofed", and Videos will remain playable for another six months.
Of course, this whole saga could have been avoided by not shutting down the service (and perhaps by not using DRM, depending on your point of view), but it's good to see Google owning up to its mistakes and trying to make right on them.
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Reader Comments (Page 1 of 1)
Jack said 12:09PM on 8-21-2007
"Google recently caused something of a commotionwith their announcement that Google Video would be shutting down"
This is a bit misleading -- they're not shutting down (yet!), just not offering paid content anymore.
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