Filed under: Fun, Features, E-mail
Download Squad Q & A with 3D Mailbox creator Robert Savage
When Robert Savage, creator of the recently released email client 3D Mailbox, commented on our post about his new product, we invited him to participate in an email interview with us. Here's what he had to say:
DS: What gave you the idea to create 3D Mailbox?
Ideas just come. Hard to dissect. William Faulkner wrote The Sound and The Fury after seeing a girl's white dress.
DS: Does your company plan to develop any new types of software using the technology you've created for Visitorville and 3D Mailbox?
Yes!
DS: What's the target audience for this product?
Anyone who thinks out of the box, and enjoys having fun with technology. Gamers love it, creative types love it, and then a whole bunch of people love it who are just hard to pigeonhole.
DS: How many people have downloaded the free version, and how many paid users do you have?
You're kidding, right? And this is for publication? Typically, unless a company is publicly-traded, and must disclose such things in their filings, such things are closely guarded.
DS: Do you use 3D Mailbox as your primary email client?
Look in the headers of this email and you'll have the answer :)
DS: According to your Website, "We hope you enjoy the Free version enough to pay for the Registered version. That's our business model, plain and simple." If you don't acquire the necessary amount of paid users to make your business plan viable, what will become of this project?
Fortunately, I can remove that now. There have been enough paid users at this point to validate the concept.
DS: According to your Website "every $700 computer today" has the necessary requirements to run your program but that is not that case. Would you like to clarify?
http://www.dell.com/content/products/features.aspx/inspndt_bundles?c=us&cs=19&l=en&s=dhs
DS: Since its release, 3D Mailbox has been criticized for several things, including its depiction of overweight people and women. Your Website says these and other criticisms are simply because "people say irrational things when they're angry or threatened." Would you like to elaborate?
Yes, people get pissed when they take comedy personally, when they feel inadequate by seeing a shapelier human than themselves, or when a new technology is introduced that threatens the way they do things. It's a universal truth that people resist change, and in recent times, there is a trend to personalize everything. It's the "me generation" gone berserk. Are people so self-absorbed because they are fundamentally selfish, or rather because they lack a fully-defined self? I think the latter.
DS: You have said that:
- you released this product at a time when "some people are fed up with hearing about Second Life and fearing that 3-D is Web 3.0."
- that people are upset because you have "introduced the possibility of change and that 3D Mailbox "threatens the Old Guard."
- you are "unconventional" and your "sense of humor is not mainstream."
- other software you have released received a "similar reaction."
The key word there is "attention", and any attention is great for any product. I couldn't have paid for all the exposure it has gotten. The trailer alone, in the past week, has gotten almost 300,000 views. Remember, not everybody hates it. And when you have all those eyeballs, you get a lot of independent thinkers in the mix. You should know that all publicity is good publicity, and all the haters just help spread the word. That, to me, is amusing. I can creatively leverage this thing being called the "worst. app. ever" in many ways. It's a blessing. Speaking of blessings, the Church of England seems to be in your camp, too: http://www.youtube.com/watch?v=e3zokklWwO4&watch_response
DS: Is there anything else you'd like to add?
I've tried to address your questions as best I could, given that the questions themselves were designed to bait.